Suzanne Poirier and Sylvain Robert
from Trois-RiviÃ¨res, QC Canada
As of today (October 22) we have received the custom bill from FedEx for the whole order that my wife made to offer me a gift.
I have received the following item on October 2:
COINSET-APOLLO Apollo 8 Medallion COMPLETE SET ALL 8! Medallion Collectors Set
This item was left at front door (as indicated on the FedEx tracking page) and I have it in my possession.
HOWEVER, I am still waiting for the following item :
ModelCommandLunar Command Module with Lunar Lander 1/48 Scale Model
Your email mentioned that the two items would be shipped separately, but the ModelCommandLunar never arrived. FedEx confirmed to me today that there was only one package weighting 1.15 lb (tracking 747842015014122).
On September 25, you charged the full amount to my credit card. I thus expect to receive the whole order.
Can you please check with your shipping department? And, of course, send it free of charge with no custom fees to pay?