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Why Shop With Us?

Become a satisfied Space Store customer!

Click to verify BBB accreditation and to see a BBB report.Our #1 Priority is a completely satisfied customer. Several facets go into accomplishing this goal. There are 3 main components:

#1: Great Products. If a product is something I wouldn't give my own kids, family or friends, you won't find it here.

#2: Low Price Guarantee. We keep our prices and shipping costs as low or lower than our competitors.

#3: Customer Service. We strive to not only meet each of our customer's needs, but exceed them. I often get calls from unsatisfied customers who have shopped at 2 of our competitors, thinking they ordered from us. One even asked me to help them resolve their problems with them!

  • We answer every phone call and email promptly.

  • Over 95% of orders that are placed before 4 PM (Mountain Time, M-F) are shipped out the same day.

  • We are known for fast and reliable International Order fulfillment. Most of our International Customers receive their packages in less than 10 days after their order date!

    • We stand by our products and commitment to you. So go ahead and expect a great shopping experience as many before you have attested to!

    What our customers are saying:

    Thank you so very much. I am going to spread the word of your company around to all my friends and family. I work in Retail Management, and not a lot of companies like yours are out there any more, willing to help people and do what it takes right away to make the customer happy.
    Thank you again,
    Heather W.

    Wow, what great customer service! Thank you. I had ordered some from that "other" place, but their's only came in pink and black. I like your colors better! I just placed an order. PS--Please make sure to pass this e-mail along to your supervisors, as I want them to know how much I appreciate you getting in touch with me. That was certainly above and beyond anything I expected. I wish more companies shared your great customer service ethic. They are lucky to have you!
    B. Sharpe

    The Spacestore is one of the best sites on the web! And their new site is out of this world. I have always enjoyed shopping with them, as their selection is incredible, their prices are very reasonable, and their service is unrivaled. I strongly recommend this site to everyone!
    Todd H

    I have ordered from the Space Store twice and as I am in the UK, I was a bit sceptical. The service and quality of the goods were excellent and my orders arrived within one week even though it was just beore Christmas.
    Simone R.

    My order did arrive and I felt the need to let you know how pleased I am with it. I ordered my son a poster from another website and it was $38.00 and when it came it was damaged and quite small. When I received my order from your company I was amazed at the size and quality of your posters.
    Thank you so much!
    Denise P

    Hello! VERY WELL DONE! Today, in Acapulco,Mexico, I received my shipment from you right to my door. Very properly packed, shipping docs, and the HAT IS GREAT!!! I might add, that your delivery time has yet to be beat!!
    Thank you !
    Bridge

    My backordered items were shipped quickly and we received them in no time. Our most current order was also shipped immediately and we could not be happier with our purchases. You definitely are doing a great job with your business. Thank you again for your promptness.
    Mark O

    Dear Space Store,
    I placed an order two days ago (with no rush mailing), and have already received my order.

    I am so pleased with the products that I ordered and with the speed with which my request was handled. Thank you so much for the great service.
    Jennifer G

    Thank you for your prompt reply in addressing my questions and contacting me when the item I wanted came back in stock. Thank you again so much, you get my award for best customer service.
    Mark D.

    Wow, that was a quick response. The party is not until Dec. 10. I would need the items in hand by Friday, Dec. 8 I appreciate the great customer service and the quick response.
    Thank you again,
    Tandy S.

    Called the office/store before making purchase, spoke with a wonderful man but cannot recall his name. He was an extremely sweet and knowledgeable fellow. He did a wonderful job explaining the product and information about it. Will definitely consider shopping here again as my husband is a space/astrology buff.
    Samantha T

    I was very impressed with the space store, I wanted space food for my nursery children to taste as we had been doing a project on space. It was easy to navigate the site, the choices were excellent and the delivery very quick considering it had to come from the USA to the UK. I would rate this site very highly and recommend it to others,
    J Palmer

    Excellent Customer Service. I had accidently ordered the wrong size and it was so easy to call them and change the size. They were very nice and personable. Shipping was really quick also.
    Jeraline B.

    Excellent products!!! Unique gifts. I recommend this site for those who are looking for unusual Christmas presents and stocking stuffers. (I couldnt find what I wanted anywhere else!)
    Patricia H.

    This is a great store. Good communication, prices are fair and the item was delivered at what seemed like the speed of light. I couldnt beleive how fast I got it. Wonderful merchandise, fair prices and fast shipping... you couldnt ask for more.
    Joan B.

    love shopping at The Space Store! They have NEVER let me down and the selection and quality is wonderful. Super quick shipping too! What more could you ask for?
    Diane B.

    Overall, the service was fantastic. The website was very easy to navigate. Prompt responses were given, and regular updates on delivery times. I ordered a watch, which arrived in excellent time and was well packaged with no damage. The best part was the friendly customer service, very personable. Would definately purchase from this store again.
    Helen A.- Australia

    The merchandise was exactly as described and shipping was extremely fast. My order was shipped the next day. I am a pre-K teacher and was very pleased with everything I ordered. I will order more when more funds become available. I truly appreciate the teachers discount. It helped tremendously. I havent been this excited about curriculum planning in a long time!
    - R.Hagan

    So, I emailed you and called you a second later and you've already read my email!! What great service! Small business personal service with a great selection and professional people...it's almost unheard of! I'm very impressed and will definitely pass the word along to a friend who is decorating her son's room in space theme!

    Keep up the good work, guys! With that kind of service you could teach some of the big dogs a thing or two and perhaps take them over!
    Thanks!Sincerely,Danielle